Professional Experience
August 2022-Present
Assistant Professor, San Jose State University
Assistant Professor in the Design Program, Advisor for Interaction Design
January 2021Â - present
Design Director, Aspen Labs
Lead service design projects and design trainings for front line staff and administrators at health care organizations throughout the US.
January 2019-present
Dana Ragouzeos Design & Research
UX design and design research for movers and shakers in health care and beyond. Collaborators include Aspen Labs, Kaiser Permanente, the Veterans Health Administration, and the Center for Care Innovation.
January 2018 - August 2022
Assistant Professor,Â
California College of the Arts
Taught classes in design research, visual storytelling, and design foundations in the Interaction Design program.
August 2020 - January 2022
Lecturer, University of California, Berkeley
Taught Fung Fellowship Seminar on Health, Design, and Technology
January 2020-May 2022
Lecturer, California State University, East Bay
Taught classes on Information Design, Visual Storytelling, and Play & Games
August 2016Â - January 2019
Design Strategy Lead,Â
UCSF School of Medicine
Lead highly collaborative design, design research, and strategy work for a technology studio within the UCSF School of Medicine.
April 2012 - August 2016
Design Lead,Â
Kaiser Permanente Innovation Consultancy
Led design and care delivery teams through design process in live clinic settings. Developed and delivered design trainings for employees.
March 2010 - April 2012
Senior Designer,Â
Mayo Clinic Center for Innovation
Led research and design on large, institutional projects with diverse stakeholders. Promoted value of design to senior clinic leadership.